B2B

• Sub agents profile and their user roles
• Dash Board to view the latest updates, announcements and news across agents
• Deposit management including various payment options for sub agents
• Automatic alerts to sub agents for low balance and credit limits
• Enhanced search and booking facility of supplier inventories for flights, hotels, holiday packages, car rental, transfers and sightseeing
• Markup / Discount management for sub agents. Define special discount structures for featured agents
• Call center feature for handling sub agent queries on bookings and cancellations by the company's helpdesk
• Email alerts for confirmation, cancellation and refunds
• Comprehensive reports to check on business happening via sub agents
• Reconciliation report
• Daily transaction reports – consolidated and as per sub agent
• Queues for bookings and cancellations by sub agents
• Online Invoice & Credit note for each booking and cancellation.
• Provision of manually import bookings
• Comprehensive sales, pending bookings and cancellation reports for sub agents

B2C

• Branded website for enhanced customer booking experience
• Comprehensive search and bookings flight / hotel booking / holiday packages / car booking
• CMS for website content modification, holiday packages
• Markup / Discount structures for customers
• User profile management
• Option of booking without sign up
• Reports for confirmed bookings, pending bookings and cancellations
• Online payment through integrated payment gateway
• Email Alerts for confirmed/cancelled bookings and refunds
• Queues for customer enquiries
• Comprehensive real time transaction reports

Mobile Application

• Branded mobile app for iPhone / Android / Blackberry / WAP
• Online search and bookings for Flights as per destination, dates, class and passengers
• Online hotel room search and bookings as per destination, check in/checkout dates and star rating
• Online request for holiday packages
• Online booking for car rental
• Customer login or booking without registration
• Customer bookings history
• Online Cancellation facility
• Confirmation and cancellation alerts
• Integrated payment gateway

Back office / Staff Booking Tool

• Supplier Management
• Company profile and staff user roles
• Agent staff management and their user roles
• Facility of defining own holiday packages for B2B and B2C
• Markup / Discounts for customers and agents
• Configure Payment gateway
• B2B configuration
• B2C configuration